Order from eBag

Can I order by phone?

Why can't I see some time slots for the day I want to place an order?

Can I add products to an already placed order?

Can I return my old bags for recycling?

If I add the products to my cart, will I reserve the quantities?

How can I find out the expiration date of the products?

Complaint and feedback

Where can I send my complaint?

What should I do if I have received products in bad condition or I have missing products from the order?

How can I cancel my order?

How to proceed in case of difference in weights between the ordered and delivered products?

Transport and delivery of orders

For which areas can I order?

How fast can I receive my order?

Can I ask for an exact delivery time?

"Under what conditions are the products transported?

Will my order be delivered to the floor?

Are there preferences for people with disabilities of the musculoskeletal system?

Payment of orders

What payment methods does the online store offer?

Can I pay for my order with food coupons and what food coupons I can use?

Can I pay by bank transfer?

Where and how can I apply a promo code?